Frequently Asked Questions
Everything you need to know about shopping at the SFMOMA Museum Store.
How much does shipping cost and how long does it take?
Shipping costs are calculated based on your location and the weight of your order. Standard shipping typically takes 5-7 business days, while expedited options are available at checkout.
What is your return policy?
We accept returns of unused and unopened items within 30 days of purchase. Please note that custom prints and final sale items are non-refundable.
Do SFMOMA members receive a discount?
Yes, SFMOMA members receive a 10% discount on most items. Simply log in to your member account before checkout to see the discounted pricing applied to your cart.
Are the products sold in the store authentic?
Absolutely. We work directly with artists, designers, and authorized distributors to ensure every item in our collection is authentic and of the highest quality.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.
Can I purchase a gift card online?
Yes, digital gift cards are available for purchase on our website and can be used for both online orders and in-person purchases at our physical museum store.